Terms of Use

Rovqela™ · Website Use Policy

Terms of Use

These Terms of Use explain the rules that apply when you access, browse, or otherwise use the Rovqela™ website. By using this website, you agree to comply with these Terms of Use and all applicable laws and regulations.

1. About This Website

This website is operated by Senzhikang (Guangzhou) Technology Co., Ltd., doing business as Rovqela™.

Rovqela™ provides stationery, office supplies, desk accessories, organizational products, and related products through this website.

2. Acceptance of These Terms

By accessing or using this website, you confirm that you have read, understood, and agree to these Terms of Use.

If you do not agree with these terms, you should discontinue use of the website.

3. Permitted Use of the Website

You may use this website for lawful personal shopping, product research, account management, order tracking, and communication with our customer service team.

You agree not to use the website in any way that could damage, disable, interfere with, or impair the operation of the website or other users' access to it.

4. Prohibited Activities

You may not use this website to:

engage in fraudulent, deceptive, or unlawful activity;
attempt unauthorized access to our systems or customer accounts;
introduce viruses, malicious code, automated attacks, or harmful software;
scrape, copy, or extract website content through unauthorized automated methods;
impersonate another person or provide false account or payment information;
interfere with checkout, payment, website security, or order-processing systems;
use website content for unauthorized commercial purposes.

5. Account and Customer Information

If you create an account or place an order, you are responsible for providing accurate, current, and complete information.

You are also responsible for protecting your account credentials and for activities conducted through your account.

If you believe your account has been accessed without permission, please contact us promptly.

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information are accurate.

However, product colors and appearance may vary slightly due to lighting, monitor settings, manufacturing variations, photography, or other reasonable differences.

We may correct errors, update information, or change product details when necessary.

7. Prices and Availability

Product prices and availability may change without prior notice.

We reserve the right to correct pricing or product-information errors, cancel orders affected by material errors, or limit quantities where reasonably necessary.

8. Intellectual Property

Unless otherwise stated, website content including branding, product photographs, graphics, page layouts, logos, written content, visual designs, and other materials may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without prior authorization or another valid legal basis.

9. Third-Party Services and Links

Our website may interact with third-party services such as payment providers, shipping carriers, analytics providers, or other service platforms.

Third-party services may operate under their own terms and privacy policies. We are not responsible for independent third-party websites that are not controlled by Rovqela™.

10. Website Availability

We aim to keep the website available and functioning properly, but uninterrupted access cannot always be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, security updates, service-provider interruptions, or circumstances beyond our reasonable control.

11. Disclaimer

The website and its content are provided for general shopping and informational purposes.

To the extent permitted by applicable law, we do not guarantee that website content will always be completely error-free, uninterrupted, or continuously available.

12. Limitation of Liability

To the extent permitted by applicable law, Senzhikang (Guangzhou) Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use this website.

Nothing in these Terms of Use excludes or limits rights or liabilities that cannot lawfully be excluded under applicable consumer law.

13. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Please review the Privacy Policy for more information about what data we collect and how it may be used.

14. Related Store Policies

Purchases made through the Rovqela™ website may also be subject to our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and Terms of Service.