Terms of Service

1. Website Operator

Rovqela™ is owned and operated by Senzhikang (Guangzhou) Technology Co., Ltd. By using this website, you agree to these Terms and the policies referenced on the website.

2. Products and Information

We aim to describe and display products as accurately as reasonably possible. Colors and appearance may vary slightly depending on device screens, lighting, manufacturing batches, or other reasonable product variations.

3. Prices and Orders

Prices displayed on the website may change without prior notice. An order is subject to acceptance and payment authorization. We reserve the right to refuse or cancel an order where necessary, including suspected fraud, pricing errors, stock issues, or inaccurate order information.

4. Customer Information

Customers are responsible for providing complete and accurate billing, shipping, and contact information when placing an order.

5. Shipping

Shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, or other factors outside our control.

6. Returns and Refunds

Returns, damaged products, cancellations, and refunds are governed by our Return & Refund Policy.

7. Intellectual Property

Website content, branding, design elements, product images, graphics, and written material may not be copied, reproduced, or commercially used without permission where protected by applicable law.

8. Prohibited Use

Users may not misuse the website, attempt unauthorized access, distribute malicious code, engage in fraudulent activity, or use the website in violation of applicable law.

9. Changes to These Terms

We may update these Terms from time to time. The latest version posted on this website will apply from its effective publication date.

10. Contact

Senzhikang (Guangzhou) Technology Co., Ltd.
Doing business as Rovqela™
Owner / Responsible Person: Zhang Wenli
Room 102, Building 1, No. 3, 288 Chendong Liangkeng Road, Baiyun District, Guangzhou, Guangdong, China
Email: service@rovqela.com
Phone: +86 136 3279 6734
Customer Service Hours: 8:00 AM–10:00 PM.